Dual use of VA and non-VA primary care

Defining and measuring patient satisfaction with medical care

John E. Ware, Mary K. Snyder, Wendy Wright et al. · Evaluation and Program Planning · 1983 · 1.3K citations

Nursing, Quality Of Life, Primary Care +5

Patient satisfaction as an indicator of quality care.

P D Cleary, Barbara J. McNeil · PubMed · 1988 · 1.1K citations

Nursing, Quality Of Life, Customer Satisfaction +11

Primary Care: Concept, Evaluation, And Policy

Bárbara · 1992 · 504 citations

Family Medicine, Integrated Care, Primary Care +4

Behavioral consequences of consumer dissatisfaction with medical care

John E. Ware · Evaluation and Program Planning · 1983 · 362 citations

Customer Satisfaction, Consumer Dissatisfaction, Healthcare Marketing +7

Patient Satisfaction and Change in Medical Care Provider: A Longitudinal Study

M. Susan Marquis, Allyson Ross Davies, John E. Ware · Medical Care · 1983 · 328 citations

Family Medicine, Quality Of Life, Health Care Management +18