Communications of the ACM · 2002 · 188 citations · 4 references
ManagementOrganization StudiesCommunities Of PracticeCommunity PracticeCommunity CollaborationCommunity ManagementCommunity-based PracticeNetworks Of PracticePractice-based Collaboration
Promoting healthy collaboration in communities of practice takes management support at all levels. And management, of course, wants and needs to comprehend what the firm gets for that investment.
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Cost-justifying electronic performance support systems
Michael C. Desmarais, Richard Leclair, Jean-Yves Fiset et al. · Communications of the ACM · 1997 · 49 citations · Full text