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Hospital Evaluations by Social Media: A Comparative Analysis of Facebook Ratings among Performance Outliers

Computational Social ScienceSocial MediaSocial Medium MiningHealth PolicySocial Medium MonitoringHospital EvaluationsSocial ComputingOutcomes ResearchCommunicationFacebook RatingsArtsContent AnalysisLanguage StudiesSocial Medium DataJournalismSocial Network AnalysisHospital Medicine