Journal of Applied Probability · 1983 · 89 citations · 7 references
BusinessComputer ScienceOptimizationPerformance MeasurementQueuing TheoryQueue ManagementQueueing AnalysisQueueing ProcessesQueueing SystemsQueueing TheoryWaiting Time AnalysisErlang C ModelErlang FormulaPerformance Bounds In QueuesQueueing ControlQueueing ModelsQueueing Theory OptimizationTraffic IntensityWaiting Time Optimization
Convexity of performance measures of queueing systems is important in solving control problems of multi-facility systems. This note proves that performance measures such as the expected waiting time, expected number in queue, and the Erlang delay formula are convex with respect to the arrival rate or the traffic intensity of the M/M/c queueing system.
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Approximations for the <i>M</i>/<i>G</i>/<i>m</i> Queue
Per Hokstad · Operations Research · 1978 · 130 citations
Technical Note—A Note on Waiting Times in Single Server Queues
Richard Weber · Operations Research · 1983 · 47 citations