Technicians' Perceptions About Web-Based Courses: The University of Texas System Experience

Abstract

This study surveyed the technical staff responsible for facilitating the production of Web-based course materials in the nine academic components of the University of Texas (U.T.) System, focusing on their perceptions of faculty, student, and administrative/institutional preparation and support of Web-based instruction. Analysis of the results revealed that the majority of technical staff are satisfied with Web-based instruction. Several suggestions were offered for improving the quality of Web-based instruction in the U.T. System, including computer safeguard measures to deal with issues of academic dishonesty, more in-depth training for faculty, better student orientation, and precourse measures to screen out students who are underprepared for Web-based courses.