Gaming taxonomy: An overview of concepts and evaluation methods for computer gaming QoE

Abstract

With the advent of computer games, game providers try to improve their users' experience by ensuring high platform and transmission performance, by developing new interaction techniques and more interesting interfaces, or by launching new game ideas. However, it is still unclear how this affects user-perceived Quality of Experience (QoE). In this paper, we provide an overview of the most-discussed concepts in computer gaming evaluation, taking the perspective of a quality engineer who identifies influence factors, quantifies them in terms of performance metrics, and analyzes their impact on perceived quality features. The concepts are grouped in terms of a taxonomy which can be used for developing empirical test methods as well as instrumental prediction models for computer gaming QoE.