Communication Monographs · 1980 · 110 citations · 13 references
Social SciencesCommunicationCommunication Research MethodsCommunication TheoryRhetoricCommunication SkillsRhetorical AnalysisRhetorical TheoryCultural Sensitivity In CommunicationHealthcare Professional DutiesRegistered Nurses
Rhetorical sensitivity, first discussed by Hart and Burks in 1972, was operationalized in this series of studies. The authors developed the RHETSEN instrument to assess attitudes toward communication among thousands of participants. RHETSEN demonstrated sufficient reliability and validity, and its scores correlated with sociocultural background among college students and with professional duties and life experiences among adult nurses.
This series of studies operationalized the concept of rhetorical sensitivity first discussed by Hart and Burks in 1972. A measuring instrument (RHETSEN) was developed and the attitudes‐toward‐communication held by several thousand individuals were thereby assessed. RHETSEN was found to have sufficient reliability and validity. When a national sample of college students responded to RHETSEN, it appeared that their feelings about encoding messages were related to their various sociocultural backgrounds. When a large group of adult nurses took the test, their responses seemed associated with their particular professional duties and life experiences.
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