Communicating And Organizing In Time

Abstract

The authors propose a theoretical framework identifying how work group members’ experience of time is created and sustained through task-related communication structures. The model addresses 10 dimensions of time—separation, scheduling, precision, pace, present time perspective, future time perspective, flexibility, linearity, scarcity, and urgency—and proposes how three communication structures central to organizational work—coordination methods, workplace technologies, and feedback cycles—contribute to members’ temporal experience. The model incorporates the complex interplay among cultural, environmental, and individual factors as well. Testable propositions intended to guide future research are offered.