An Analysis of Compliance-Gaining Instrumentation in the Organizational Communication Literature

Susan A. Hellweg, Patricia Geist, Peter F. Jorgensen, Kim White‐Mills

Management Communication Quarterly · 1990 · 14 citations · 21 references

Concepts

Abstract

This article reviews five compliance-gaining instruments reported in the literature, specifically used in research conducted in the organizational context. As part of this analysis, the article examines studies from the literature using the compliance-gaining construct, assesses the reliability estimates for these instruments through a meta-analysis of psychometric data associated with them, discusses the implications of deductively and inductively derived compliance-gaining typologies, and offers directions for future research.

References

21