Piloting an evaluation of triage

Statistical Methods for Rates and Proportions.

B. S. Everitt, J. L. Fleiss · Biometrics · 1981 · 9.1K citations

Natural Sciences, Biostatistics, Demographic Methods +10

Factors Affecting Response Rates to Mailed Questionnaires: A Quantitative Analysis of the Published Literature

Thomas A. Heberlein, Robert Baumgartner · American Sociological Review · 1978 · 1K citations

Social Sciences, Behavioral Sciences, Psychology +11

Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care

David Locker, David Dunt · Social Science & Medicine Part A Medical Sociology · 1978 · 472 citations

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A Dictionary of Epidemiology

Annals of Internal Medicine · 1988 · 231 citations

Public Health, Health Sciences, Clinical Epidemiology +5

Effects of Acquiescent Response Set on Patient Satisfaction Ratings

John E. Ware · Medical Care · 1978 · 208 citations

Education, Behavioral Sciences, Psychology +17