The Open Political Science Journal · 2009 · 29 citations · 25 references
Public AffairsHealth PolicyHealth SystemsHealth Services ResearchHealth Systems EvaluationSocial Determinants Of HealthHealth Services EvaluationHealth System ReformPatient SatisfactionEconomic Development StrategyHealth System PerspectiveSatisfactionSocietal AcceptanceSocietal Relevance
Political debates on the reform of health systems are stimulated by dissatisfaction of citizens with their health system. To adapt health systems in order to achieve more satisfaction, policy makers must know what citizens expect from it, in particular, what actually determines the citizen's satisfaction.
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