The impacts of establishing enterprise information portals on e‐business performance

Abstract

Purpose To investigate the relationship between organizational characteristics and enterprise information portal (EIP) adoption, and the relationship between EIP implementation and e‐business performance. Design/methodology/approach This study uses questionnaire survey method to collect data for statistical analysis. Findings The result of analysis shows that: between organizations that have and those that have not adopted EIP, significant differences exist in the maturity and familiarity of information technologies, and firm size; the implementation of EIP in terms of application degree, implementation type, integration ability, and users of EIP, will significantly influence e‐business performance; the relationship between the application degree of EIP and e‐business performance will be enhanced by higher e‐business implementation; the relationship between the implementation type of EIP and e‐business performance will be intervened by higher e‐business implementation. Practical implications Corporations may create great business value by establishing EIP project. Originality/value This paper provides a model to understand the relationship between EIP implementation and e‐business performance and helps corporations evaluate EIP project.