Implementing the office total productive maintenance (“office TPM”) program: a library case study

Abstract

Purpose This paper discusses the implementation of office TPM in Indian Institute for Production Management (iiPM) library situated at Kanshbahal, Orissa, India. It describes very briefly the reasons for and benefits of implementing office TPM and explains the policies, objectives, roadmap and methodology used at the iiPM Library. It also elaborates the Japanese terms, which are known as 5S. Design/methodology/approach An exposition of the principles of office TPM and a brief case study account of their application. Findings The goal of a TPM program is to increase production and improve employees’ moral and job satisfaction. This case study did demonstrate these benefits, but there are training issues that need to be addressed for such success to be achieved, and similarly a full commitment of senior management to the program is also essential. Practical implications This paper offers advice to assist practitioners in the development of a successful office TPM program. Originality/value The application of a broad management tool specifically to the library context is original and valuable.