Involving clinical staff in the design of a support tool improve dental communication for patients with intellectual disabilities

Abstract

Communication within clinical settings is crucial for successful clinical practice. However, this is challenging when the clinician interacts with patients with Intellectual Disabilities (ID) who may have communication difficulties or find it difficult to understand the treatment process. The "Stories at the Dentist" project aims to develop a support tool to improve clinical communication between clinicians and patients with ID. This paper outlines a design workshop undertaken as part of a user centered design process.