If we could do it over, we'd … Learning from less-than-successful expert system projects

The Social Construction of Technological Systems

Ron Westrum · Social Studies of Science · 1989 · 3.4K citations

Social Sciences, Organization Studies, Sociology +17

Building expert systems

Frederick Hayes‐Roth, D. A. Waterman, Douglas B. Lenat · 1983 · 1.7K citations

Management, Information Systems, Knowledge Management +16

Why CSCW applications fail: problems in the design and evaluationof organizational interfaces

Jonathan Grudin · 1988 · 968 citations

Business, Computer Science, Information Systems +6

Expert systems for configuration at Digital: XCON and beyond

Virginia E. Barker, D. O'Connor, Judith Bachant et al. · Communications of the ACM · 1989 · 353 citations · Full text

Engineering, Computer Systems, Systems Engineering +15

Putting expert systems to work

Dorothy Leonard‐Barton, John J. Sviokla · Harvard business review · 1988 · 128 citations

Computing, Computer Science, Information Systems +12