International Journal of Intercultural Relations · 2010 · 22 citations · 35 references
Social SciencesCultural StudiesOrganizational BehaviorCross-cultural ManagementDiscriminationGroup DynamicsCultural DifferenceCultural ValuesIntergroup CognitionMulticultural Group WorkRacismCollective Meaning-makingGroup DiscriminationShared Meaning-making
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A technique for measurement of attitudes
Rensis Likert · Medical Entomology and Zoology · 1932 · 8.2K citations
The critical incident technique.
John C. Flanagan · Psychological Bulletin · 1954 · 7.7K citations
Interpretive themes in relational communication
William Foster Owen · Quarterly Journal of Speech · 1984 · 1.3K citations