Concepedia

The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems

Unknown author(s)

Computers in Human Behavior · 2003 · 470 citations · 25 references

Concepts

BusinessInformation SystemsManagement Information SystemsEnterprise SystemsHuman-computer InteractionUser Experience DesignCustomer SatisfactionEnterprise Resource PlanningInterface DesignUsability EngineeringUsability EvaluationUsability TestingEnd-user AcceptanceErp ArchitectureErp ImplementationErp User SatisfactionInterface UsabilitySystem UsabilityUser Satisfaction

References

25

Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

Fred D. Davis · MIS Quarterly · 1989 · 64.5K citations

Computing, Information Systems, Information Technology +15

User Acceptance of Computer Technology: A Comparison of Two Theoretical Models

Fred D. Davis, Richard P. Bagozzi, Paul R. Warshaw · Management Science · 1989 · 25.4K citations

Computing, Information Systems, Information Technology +11

A Model of the Antecedents of Perceived Ease of Use: Development and Test

Viswanath Venkatesh, Fred D. Davis · Decision Sciences · 1996 · 2.9K citations

Arts, Computer Science, Information Systems +13

IBM computer usability satisfaction questionnaires: Psychometric evaluation and instructions for use

James R. Lewis · International Journal of Human-Computer Interaction · 1995 · 2.4K citations

Social Sciences, Information Systems, Psychology +17

A Model of the Antecedents of Perceived Ease of Use: Development and Test

Viswanath Venkatesh, Fred D. Davis · Decision Sciences · 1996 · 2.4K citations

Arts, Computer Science, Information Systems +13