Journal of Biomedical Informatics · 2012 · 75 citations · 25 references
ManagementCritical Care NursingCommunities Of PracticeHealthcare Interior DesignTeamworkCare CoordinationComputer-supported Cooperative WorkDistributed Decision-makingHealthcare Team DynamicsShared Mental ModelsCare Team CollaborationCare Team CoordinationClinical TeamworkCommunication In Care TeamsInfusion Pump TechnologyPumpsTechnological Artefacts
To understand how healthcare technologies are used in practice and evaluate them, researchers have argued for adopting the theoretical framework of Distributed Cognition (DC). This paper describes the methods and results of a study in which a DC methodology, Distributed Cognition for Teamwork (DiCoT), was applied to study the use of infusion pumps by nurses in an Intensive Care Unit (ICU). Data was gathered through ethnographic observations and interviews. Data analysis consisted of constructing the representational models of DiCoT, focusing on information flows, physical layouts, social structures and artefacts. The findings show that there is significant distribution of cognition in the ICU: socially, among nurses; physically, through the material environment; and through technological artefacts. The DiCoT methodology facilitated the identification of potential improvements that could increase the safety and efficiency of nurses' interactions with infusion technology.
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James D. Hollan, Edwin Hutchins, David Kirsh · ACM Transactions on Computer-Human Interaction · 2000 · 2.2K citations