BMJ · 2009 · 109 citations · 12 references
Public AffairsQuality ManagementHealth Care Quality ManagementHealth Services ResearchPrimary CareHealth Care OutcomesHealth Care QualityHealthcare Performance MeasurementPrimary Health CareQuality MeasurementQuality Of CareCare Quality MeasurementHealth Care Quality MeasurementHealthcare Quality AssessmentHealthcare Quality MeasurementPrimary Care Quality MeasurementQuality Of Care AssessmentQuality Of Care Evaluation
Good care is much more than meeting disease specific targets. <b>Iona Heath and colleagues </b>argue that assessments of quality must take into account all the complexities of primary health care
12
Markets, Bureaucracies, and Clans
William G. Ouchi · Administrative Science Quarterly · 1980 · 4.7K citations
Management, Organization Studies, Organizational Behavior +12
The Quality of Care: How Can It Be Assessed?
Daniel Reinharth · JAMA · 1989 · 382 citations