Communications of the ACM · 2009 · 228 citations · 8 references
ComputingComputer ScienceInformation TechnologyHuman-centered DesignHuman-computer InteractionUser Experience DesignDigital LiteracyExperience DesignTechnology AssessmentUser ResearchHuman Values In DesignHuman-automation InteractionHuman-technology InteractionHuman-technology RelationsSociotechnical SystemsSociotechnical Systems AnalysisSociotechnical Systems Design
HCI experts must broaden the field's scope and adopt new methods to be useful in 21st-century sociotechnical environments.
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Emotional design: why we love (or hate) everyday things
Choice Reviews Online · 2004 · 3.1K citations
Arts, Design, Social Psychology +14
Emotional Design: Why We Love (or Hate) Everyday Things
Marshall W. Fishwick · The Journal of American Culture · 2004 · 1.6K citations
Arts, Design, Social Psychology +14
The Psychology of Human-Computer Interaction
L. Rowell Huesmann, Stuart K. Card, Thomas P. Moran et al. · The American Journal of Psychology · 1984 · 1.2K citations