International Journal of Man-Machine Studies · 1982 · 17 citations · 6 references
EngineeringSocial ComputingEnd-user DevelopmentUser ExperienceComputer UsersUser EvaluationHuman-computer InteractionInformation ManagementCommunicationTechnologyUser Analysis
6
Sigmund Koch, Ellis Albert · The Journal of Nervous and Mental Disease · 1962 · 1.9K citations
Understanding the naive computer user
Ken Eason · The Computer Journal · 1976 · 92 citations