When citizens meet both professional and citizen journalists: Social trust, media credibility, and perceived journalistic roles among online community news readers

Abstract

Through a web-based survey ( N = 238), this study examines how online community news readers perceive the roles of both professional and citizen journalists, and predicts the extent to which social capital, such as social trust and media credibility, contributes to their perceived journalistic roles. Analyses show that while media credibility was positively related to the role conceptions of professional journalists only, social trust was positively associated with the role conceptions of both professional and citizen journalists. Implications are discussed for the relationship between social trust, media credibility, and perceived journalistic roles.