International Journal of Manpower · 1999 · 146 citations · 16 references
EducationVictimisationWork Environment StudiesOrganizational BehaviorImplementation IssuePreventive MedicinePrevention ProgramsImplementation SciencePublic HealthWorkplace ViolencePublic PolicyPrevention SystemBullyingHealth PromotionFinding LeverageBullying PreventionWorkplace BullyingSociologyEnvironmental PatternsDeimplementationUnion RepresentativeAggression
The paper links workplace bullying research to prevention strategies that organisations could adopt. Incidence studies are employed to monitor environmental patterns and processes related to bullying. The findings indicate that data from targets alone provide limited insight into bullies, show consistent attitudes but divergent other responses, and reveal that target‑initiated actions rarely halt bullying, underscoring the need for professional mediation.
This paper relates research on workplace bullying to the prevention measures which an organisation might consider implementing. The implications of collecting research information only from targets of bullying is highlighted, and discussed in relation to identifying bullies and targets. Incidence studies are used to track environmental patterns and processes. Included in such studies is the recent UK UNISON survey, where patterns of consistency are found between targets and non‐targets in attitude questions regarding the causes of bullying, but strong divergence of response regarding other parameters. The effectiveness of actions taken by targets of bullying is also reported. These find that reports of bullying stopping as a result of action by targets are rather rare, and advising targets to discuss the situation with the bully without professional support (such as from a personnel officer or union representative) is probably misguided as retaliation from the bully is likely.
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Mobbing and Psychological Terror at Workplaces
Heinz Leymann · Violence and Victims · 1990 · 1.5K citations