Annals of Emergency Medicine · 2004 · 31 citations · 12 references
NursingPatient SafetyPatient EducationOut-of-hospital Emergency Medical ServicePatient Education InterventionEmergency Care SystemsMedicineEmergency CarePatient SatisfactionEmergency Medicine
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Patient satisfaction as an indicator of quality care.
P D Cleary, Barbara J. McNeil · PubMed · 1988 · 1.1K citations
Obstetricians' Prior Malpractice Experience and Patients' Satisfaction With Care
Gerald B. Hickson · JAMA · 1994 · 382 citations
Implementation and Refinement of the Emergency Severity Index
Richard C. Wuerz, Debbie Travers, Nicki Gilboy et al. · Academic Emergency Medicine · 2001 · 261 citations · Full text