International Journal of Interactive Multimedia and Artificial Intelligence · 2013 · 239 citations · 6 references
ArtsComputer ScienceSpanishHuman-centered DesignHuman-computer InteractionUser Experience DesignExperience DesignInterface DesignUsability EngineeringUsability EvaluationUsability TestingUser ResearchExpert ReviewProduct UsabilityQuestionnaire-based Usability AssessmentSoftware Usability EvaluationUser Experience MetricsUser Feedback
Developer, manager and user feedback is needed to optimize products. Besides the basic Software qualities – usability and user experience are important properties for improving your product. Usability is well known and can be tested with e.g. a usability test or an expert review. In contrast user experience describes the whole impact a product has on the end-user. The timeline goes from before, while and after the use of a product. We present a tool that allows you to evaluate the user experience of a product with little effort. Furthermore the tool is available in different languages and we are using the new Spanish Version. We show how this tool can be used for a continuous user experience assessment.
6
Emotional design: why we love (or hate) everyday things
Choice Reviews Online · 2004 · 3.1K citations
Arts, Design, Social Psychology +14
Emotional Design: Why We Love (or Hate) Everyday Things
Marshall W. Fishwick · The Journal of American Culture · 2004 · 1.6K citations
Arts, Design, Social Psychology +14
Noam Tractinsky, Adi Katz, D Ikar · Interacting with Computers · 2000 · 1.3K citations
Interaction design beyond human-computer interaction
2002 · 326 citations
Computing, Computer Science, Design +13