Citizen interaction with e-government: From the streets to servers?

Developing fully functional E-government: A four stage model

Karen Layne, Jungwoo Lee · Government Information Quarterly · 2001 · 2.6K citations

Management, Information Systems, Public Administration +14

The Evolution of E‐Government among Municipalities: Rhetoric or Reality?

M. Jae Moon · Public Administration Review · 2002 · 1.9K citations

Management, Public Administration, Public Management +10

Street-Level Bureaucracy: Dilemmas of the Individual in Public Services

Arthur E. Wise, Michael Lipsky · Educational Evaluation and Policy Analysis · 1981 · 1.6K citations

Public Affairs, Public Administration, Public Policy +8

Building the virtual state: information technology and institutional change

Choice Reviews Online · 2002 · 1.3K citations

Management, Information Systems, Information Technology +16

Reinventing Local Governments and the E‐Government Initiative

Alfred Tat‐Kei Ho · Public Administration Review · 2002 · 1.2K citations

Public Affairs, Public Administration, Public Governance +14