Citation Analysis: A Comparison of Google Scholar, Scopus, and Web of Science

Abstract When faculty members are evaluated, they are judged in part by the impact and quality of their scholarly publications. While all academic institutions look to publication counts and venues as well as the subjective opinions of peers, many hiring, tenure, and promotion committees also rely on citation analysis to obtain a more objective assessment of an author's work. Consequently, faculty members try to identify as many citations to their published works as possible to provide a comprehensive assessment of their publication impact on the scholarly and professional communities. The Institute for Scientific Information's (ISI) citation databases, which are widely used as a starting point if not the only source for locating citations, have several limitations that may leave gaps in the coverage of citations to an author's work. This paper presents a case study comparing citations found in Scopus and Google Scholar with those found in Web of Science (the portal used to search the three ISI citation databases) for items published by two Library and Information Science full‐time faculty members. In addition, the paper presents a brief overview of a prototype system called CiteSearch , which analyzes combined data from multiple citation databases to produce citation‐based quality evaluation measures.