Intercultural communication education and training goals, content, and methods

Content Analysis: An Introduction to its Methodology.

Mack Shelley, Klaus Krippendorff · Journal of the American Statistical Association · 1984 · 24.6K citations

Reliability, Error Analysis, Survey Methodology +13

Behavioral assessment of communication competency and the prediction of cross-cultural adaptation

Brent D. Ruben, Daniel J. Kealey · International Journal of Intercultural Relations · 1979 · 416 citations

Cross-cultural Communication, Cross-cultural Issue, Behavioral Sciences +15

A cross-cultural confirmation of the dimensions of intercultural effectiveness

Hiroko Abe, Richard L. Wiseman · International Journal of Intercultural Relations · 1983 · 251 citations · Full text

Improving Intercultural Interactions: Modules for Cross-Cultural Training Programs

Alvino E. Fantini, Richard W. Brislin, Tomoko Yoshida · Modern Language Journal · 1996 · 175 citations

Multilingualism, Education, Intercultural Exchange +22

Relational model of intercultural communication competence

T. Todd Imahori, Mary L. Lanigan · International Journal of Intercultural Relations · 1989 · 165 citations

Cross-cultural Communication, Culture, Relational Model +9