Fuzzy group decision-making to multiple preference formats in quality function deployment

Fuzzy sets

L. A. Zadeh · Information and Control · 1965 · 66.1K citations

The concept of a linguistic variable and its application to approximate reasoning-III

L. A. Zadeh · Information Sciences · 1975 · 12.2K citations

Computing, Computer Science, Knowledge Representation +3

The House of Quality

John R. Hauser · Harvard business review · 1988 · 2.3K citations

Engineering, Manufacturing Engineering, Quality Management +7

The Voice of the Customer

Abbie Griffin, John R. Hauser · Marketing Science · 1993 · 1.9K citations

Management, Industrial Engineering, Quality Management +12

A computational approach to fuzzy quantifiers in natural languages

Lotfi A. Zadeh · Computers & Mathematics with Applications · 1983 · 1.8K citations

Humanities, Computer Science, Linguistics +14