A framework for measuring the efficiency of organizational investments in information technology using data envelopment analysis

Measuring the efficiency of decision making units

A. Charnes, W. W. Cooper, Edwardo L. Rhodes · European Journal of Operational Research · 1978 · 28.7K citations · Full text

Business, Decision Sciences, Performance Management +10

Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis

Rajiv D. Banker, A. Charnes, W. W. Cooper · Management Science · 1984 · 16.6K citations

Business, Operations Management, Capacity Planning +10

Case study research: Design and methods

Mitchell D. McCorcle, Ella Louise Bell · Evaluation and Program Planning · 1986 · 5.9K citations

Social Sciences, Organization Studies, Case Management +7

MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS.

Kathleen M. Eisenhardt · Academy of Management Journal · 1989 · 3.8K citations

Management, Strategic Management, Strategy +13

Reengineering Work: Don’t Automate, Obliterate

Michael Hammer · 1990 · 2.9K citations

Computing, Computer Science, Automation +9