LOGISTICS SKILLS AND COMPETENCIES FOR SUPPLY CHAIN MANAGEMENT

Britta Gammelgaard, Paul D. Larson

Journal of Business Logistics · 2001 · 307 citations · 10 references

Concepts

TL;DR

Little literature exists on the abilities required by logisticians in supply chain management despite growing interest. The study investigates SCM abilities through surveys and qualitative case studies. The authors used surveys to rate 45 SCM skill areas and derive a three‑factor model, and conducted case‑study interviews to explore skills in organizational contexts. Findings show teamwork as the most important skill, with additional critical areas such as information gathering and sharing, and provide deeper insight into skill application within organizations.

Abstract

Despite the growing interest in supply chain management (SCM), there is little literature on the abilities practicing logisticians need to work in a SCM world. This paper studies these SCM abilities using two complementary methods: survey research and qualitative research interviews (case studies). The surveys yielded importance ratings of 45 SCM skill areas and a three‐factor skill model (interpersonal/managerial, quantitative/technological, and SCM core). Teamwork emerged as the skill area rated most important for SCM. Moreover, the case studies discovered additional critical skill areas for SCM such as gathering and sharing information. The interviews also enabled deeper understanding of skills within organizational contexts.

References

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