Publication | Closed Access
Electronic marketplace definition and classification: literature review and clarifications
105
Citations
62
References
2007
Year
Electronic MarketplaceCustomer SatisfactionOnline Customer BehaviorMobile CommerceDigital MarketingE-commerceNew PhenomenonInteractive MarketingEm ClassificationsManagementBusinessE-procurementE-servicesMarketingMarket DesignEm DefinitionsGlobal MarketplaceElectronic Marketplace Definition
Definitions and classifications of electronic marketplaces are essential for research, yet current terminology remains confusing and misleading. This paper reviews EM literature to clarify and explain existing definitions and classifications. The authors distinguish EMs as governance structures versus business models, analyze centralisation levels, and summarize nine common classifications and their interrelations. The review resolves confusion and common misunderstandings about EM definitions and classifications.
The definitions and classifications of any new phenomenon build a strong foundation for further research. Although research on electronic marketplaces (EMs) has proliferated in recent years, related definitions and classifications are still confusing and misleading. The purpose of this paper is to perform a review of the EM literature, and to clarify and explain published information about electronic marketplaces. For EM definitions, we emphasise (1) the difference between EMs as governance structures and as business models, and (2) EMs at different levels of centralisation. For EM classifications, we summarise nine of the most commonly mentioned classifications, and examine the differences and correlations among them. By doing so, potential confusion and common misunderstanding about the different EM definitions and classifications are clarified.
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