Development of a measure of interpersonal communication competence

Abstract

This article reports the development of a self‐report Interpersonal Communication Competence Scale (ICCS) that taps 10 dimensions of competence: self‐disclosure, empathy, social relaxation, assertiveness, interaction management, altercentrism, expressiveness, supportiveness, immediacy, and environmental control. First, we created the ICCS, reducing the number of items from an original 60 to 10. Then we established concurrent validity of the scale by looking at the ICCS's relationship to cognitive and communication flexibility.