Total Quality Management · 2000 · 77 citations · 1 references
BusinessPublic AdministrationPublic ManagementPerformance MeasurementTotal Quality ManagementEfficiency AnalysisProductivity AnalysisProductivity MeasurementPublic Sector EfficiencyPublic Sector Performance ManagementTechnical EfficiencyCase Study EvaluationComparative Efficiency AnalysisData Envelopment AnalysisEconomic Efficiency AnalysisTotal Cost Management
(2000). Evaluating public sector efficiency with data envelopment analysis (DEA): A case study in Road Transport Department, Selangor, Malaysia. Total Quality Management: Vol. 11, No. 4-6, pp. 830-836.
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