Concepedia

Assessment of Customer Satisfaction with Verbal Responses Provided by a Pharmaceutical Company’s Third-Party Medical Information Call Center

Piper Black, Christi Marsh, Laurel Ashworth

Drug Information Journal · 2009 · 13 citations · 3 references

DOI

Concepts

References

3

German national drug information service: user satisfaction and potential positive patient outcomes

Thilo Bertsche, Andrea Hämmerlein, Martin Schulz · Pharmacy World & Science · 2007 · 40 citations

, , +14

User Survey of an Industry-Based Drug Information Service

Robert P. Baker · Drug Information Journal · 1990 · 18 citations

, , +13

Hoffmann-La Roche Ltd. Drug Information & Safety Department Survey of Customer Needs and Satisfaction

Patricia Rawn · Drug Information Journal · 1999 · 14 citations

, , +12