Health Services Research · 2003 · 147 citations · 23 references
Quality improvement implementation is most likely to be successful in those VA nursing homes with an underlying culture that promotes innovation. While QI implementation may result in staff who are more satisfied with their jobs and who believe they are providing better care, associations with improved care are uncertain.
23
National Academies Press eBooks · 1990 · 787 citations
Nursing, Key Elements, Health Policy +11
Gary J. Young, Martin P. Charns, Stephen M. Shortell · Strategic Management Journal · 2001 · 315 citations
Total Quality Management, Innovation Evaluation, Innovative Management Practices +22