Concepedia

Business process management: a systemic approach?

Mayara Segatto, Sílvia Inês Dallavalle de Pádua, Dante Pinheiro Martinelli

Business Process Management Journal · 2013 · 63 citations · 26 references

Concepts

BusinessBusiness AdministrationBusiness Process ManagementBusiness Process AnalysisBusiness Process DesignProcess ArchitectureProcess GovernanceProcess ManagementProcess ModelingBusiness Process Management Systems

Abstract

Purpose – The purpose of this paper is to assess whether the business process management (BPM) approach contributes to applying systemic characteristics in organisations.

References

26

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Business, Business Administration, Organizational Behavior +16

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Robert L. Flood · Systemic Practice and Action Research · 2010 · 383 citations

Social Sciences, Organizational Behavior, Applied Social Psychology +11

Empirical research in business process management – analysis of an emerging field of research

Constantin Houy, Peter Fettke, Peter Loos · Business Process Management Journal · 2010 · 244 citations

Business, Business Administration, Business Process Management +10

Implications of business process management for operations management

Colin Armistead, Simon Machin · International Journal of Operations & Production Management · 1997 · 179 citations

Business, Business Administration, Operations Management +12

A structured evaluation of business process improvement approaches

Gregor Zellner · Business Process Management Journal · 2011 · 177 citations

Business, Information Systems, Business Process Management +8