“Sign Right Here and You're Good to Go”: A Content Analysis of Audiotaped Emergency Department Discharge Instructions

Effective physician-patient communication and health outcomes: a review.

Moira Stewart · PubMed · 1995 · 4.1K citations

Social Sciences, Communication, Health Communication +14

Interaction Analysis: Foundations and Practice

Brigitte Jordan, Austin Henderson · Journal of the Learning Sciences · 1995 · 2.6K citations

Education, Educational Psychology, Pedagogy +7

Doing Qualitative Research

Benjamin F. Crabtree, W. L. Miller, Melinda M. Swenson · Nursing Research · 1995 · 955 citations

Nursing, Primary Care Nursing, Primary Care +6

The gap between patient reading comprehension and the readability of patient education materials.

Terry C. Davis, Mark Crouch, Gary Wills et al. · PubMed · 1990 · 386 citations

Education, Health Education, Health Literacy +14

Determinants of Patient Satisfaction and Willingness to Return With Emergency Care

B. Sun, James G. Adams, E. John Orav et al. · Annals of Emergency Medicine · 2000 · 354 citations

Management, Emergency Medical Services, Emergency Medicine +8