Writers at Work

Abstract

This study is the result of personal interviews with 17 writers in four departments at a major insurance corporation. The writers, most of whom began as journalists, share their frustrations and challenges in working for a large corporation. They explain why they rarely collaborate, why they do not need written standards for each department's writing, and their document approval process. Because these writers may have an audience of 50 million readers at a time, the experiences they share about writing in the workplace should be of interest to anyone who teaches professional writing.