Social media in government

What Is Web 2.0: Design Patterns and Business Models for the Next Generation of Software

Tim O’Reilly · Munich Personal RePEc Archive (Ludwig Maximilian University of Munich) · 2007 · 1.6K citations · Full text

Computing, Computer Science, Information Systems +14

Enterprise 2.0: the dawn of emergent collaboration

Andrew P. McAfee · IEEE Engineering Management Review · 2006 · 1.4K citations

Management, Information Systems, Organization Studies +9

Crowdsourcing systems on the World-Wide Web

AnHai Doan, Raghu Ramakrishnan, Alon Halevy · Communications of the ACM · 2011 · 1.3K citations

Computing, Computer Science, Information Systems +4

The impact of polices on government social media usage: Issues, challenges, and recommendations

John Carlo Bertot, Paul T. Jaeger, Derek L. Hansen · Government Information Quarterly · 2011 · 811 citations

Social Sciences, Political Communication, Public Administration +12

Government 2.0: Making connections between citizens, data and government

Soon Ae Chun, Stuart W. Shulman, Rodrigo Sandoval et al. · Information Polity · 2010 · 571 citations

Management, Information Technology, Public Administration +15