ManagementQuality ManagementQuality AssuranceQuality ImprovementTotal Quality ManagementQuality Management SystemsQuality Objectives
This is a special issue reporting the outcomes of discussions and some of the papers presented at The End of Quality? seminar held in Birmingham, UK, in May 2001. The seminar discussion was structured around three themes, presented in an opening scene-setting keynote. The views of delegates about each theme are summarised below, under the scene-setting bullet points. In addition, there were keynote and parallel presentations and versions of these are also included in this volume.