Concepedia

TLDR

The book surveys organizational change through case studies of companies such as Apple, Sears, Bendix, Safeway, AT&T, Xerox, Lucky Stores, Kodak, British Airways, GE, GM, and Eastern Airlines, illustrating environmental, forced, and engineered change. It aims to provide instructive models for implementing or avoiding change in corporations and to outline future prospects for deliberate change. The authors structure the book with essays that introduce each section and analyze the cases as examples of how to institute or avoid change.

Abstract

In this book, the authors present case studies of organizational at leading companies. Essays by the authors introduce each section and look at the cases as instructive models for how to institute in the corporation - or in some situations - how not to. In the first section, on emergent studies of Apple Computer, Sears and Bendix, among others, illustrate environmental and cyclical change. The second section on forced change draws on the examples of Safeway, AT & T, the Western-Delta takeover, downsizing at Xerox and restructuring at Lucky Stores, to show how companies under intense pressure. The third section, on engineered change, shows the effect of changemasters on the evolution of Kodak, British Air, and General Electric, and the role of unions at General Motors and Eastern Airlines. The book concludes with the prospects for the future of deliberate change.