Publication | Closed Access
A GDSS based approach for the assessment of customer needs in industrial markets
23
Citations
22
References
2003
Year
Customer ExperienceCustomer SatisfactionCustomer NeedsService ResearchCustomer Journey AnalysisManagementBusinessSystems EngineeringCustomer Relationship ManagementBusiness AnalyticsService DesignMarketingQuantitative ManagementIndustrial Markets
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