A method for predicting errors when interacting with finite state systems. How implicit learning shapes the user's knowledge of a system

A spreading-activation theory of semantic processing.

Allan M. Collins, Elizabeth F. Loftus · Psychological Review · 1975 · 8.1K citations

Language Studies, Psychology, Cognitive Psychology +10

The organization of behavior.

No authorship indicated · Journal of Consulting Psychology · 1950 · 7K citations

Management, Organization Studies, Organizational Behavior +6

Statecharts: a visual formalism for complex systems

David Harel · Science of Computer Programming · 1987 · 6.7K citations

Engineering, Systems Engineering, Complex Systems +10

The Psychology of Everyday Things

Dominic W. Massaro, Donald A. Norman · The American Journal of Psychology · 1990 · 3.5K citations

Social Sciences, Psychology, Social Psychology +11

Categorization of action slips.

Donald A. Norman · Psychological Review · 1981 · 1.7K citations

Social Sciences, Psychology, Cognitive Psychology +12