Publication | Closed Access
Supply Chain Redesign
228
Citations
0
References
1994
Year
Logistics ProcessesRelative ImportanceSustainable Supply Chain ManagementSupply Chain DisruptionManagementLogisticsSupply ChainSupply Chain ViabilityBusiness Process Re-engineeringPotential ImpactProcess EfficiencySupply Chain DesignSupply Chain ManagementStrategic ManagementOperations ManagementMarketingManufacturing StrategySupply ManagementBusiness OperationsBusinessSupply Chain RedesignSupply Chain AnalysisSupply Chain Configuration
One criterion by which the relative importance of various business processes may be judged is their potential impact on relationships with external customers. Another criterion is the potential impact that re‐engineering the process might have on business results. It is suggested that on both of these counts “Supply Chain Redesign” should rank near the top of most enterprises' list of re‐engineering initiatives. The concepts of process efficiency and process effectiveness are investigated by reference to the supply chain redesign experiences of a number of major corporations. The conclusion is drawn that process‐oriented supply chain redesign can lead to levels of intra‐enterprise and inter‐enterprise operational efficiency and effectiveness which have previously been unobtainable even in leading edge companies.