Journal of Banking & Finance · 2006 · 271 citations · 12 references
BusinessFinanceBankingChannel ManagementBanking OperationsCommercial BankingCorporate BankingDigital BankingElectronic BankingRetail BankingCorporate Credit ChannelDelivery Channel DesignDigital Banking AdoptionInternet Banking AdoptionOnline Banking OperationsVirtual Banking
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Karen Furst, William W. Lang, Daniel E. Nolle · Journal of Financial Services Research · 2002 · 135 citations