Publication | Closed Access
An Analysis of Push and Pull Motivational Factors of International Tourists to Penang, Malaysia
78
Citations
36
References
2015
Year
Customer SatisfactionTourism ManagementPull Motivational FactorsTourism SupplyTourism PerformanceDigital MarketingConsumer MotivationCultural TourismTravel BehaviorPull MotivationsTravel MotivationsManagementTourism DemandInternational TouristsMotivationMarketingTourism CompetitivenessCultureDestination MarketingPerformance StudiesTourism MarketingBusinessTourismMarketing InsightsTourist Experience
This study identifies the travel motivations of international tourists to Penang, Malaysia, using the theory of push and pull motivations as a conceptual framework. The methodology was comprised of quantitative research based on 400 self-completed questionnaires. A principal component factor analysis was used to identify the underlying dimensions of push and pull motivational items. The results revealed three push and three pull factor dimensions. Among the identified motivation factors, Novelty and Knowledge-Seeking and Cultural and Historical Attractions were regarded as the most important push and pull factors, respectively. Based on the study’s findings, practical implications for tourism marketers are suggested and future research recommendations are provided.
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