Measuring knowledge management for construction organizations

Abstract

The greatest challenge facing construction executives is how to manage their intellectual capital. The business environment has now entered a knowledge era, where knowledge has become power and learning rapidly and competently has become a pre‐eminent strategy for success. Thus, knowledge is rapidly becoming more important to organizations than financial resources, market positions, technology and other tangible assets. However, the management of intellectual capital is still an under‐charted territory within construction organizations. Managing know‐how, know‐what, know‐why is unlike managing finances or construction plant, yet intellectual