Mobile users' needs and expectations of future multimedia services

Hendrik Knoche, James K. McCarthy

Infoscience (Ecole Polytechnique Fédérale de Lausanne) · 2004 · 46 citations · 0 references

Full text

Open access

Concepts

Abstract

The Satellite Digital Multimedia Broadcast (SDMB) project aims to deliver multimedia services to West European mobile phone users in a cost efficient manner.To understand the service requirements for SDMB, a series of focus groups were conducted in three countries.These explored users' needs and expectations of next generation mobile multimedia services by probing seven different service types.The results illustrate different demand spectrums in different countries and give an interesting insight into the services people really want.