2006 · 56 citations · 15 references
BusinessInformation SystemsBusiness Process ManagementProcess DesignSchedulingBusiness Process DesignConstraint ModelingProcess ModelingTask ModelsWorkflow ManagementBusiness Process RequirementsConstraintsProcess FlexibilityScheduling ConstraintsTemporal Constraint NetworksTemporal Constraints
Business process management (BPM) has emerged as a dominant technology in current enterprise systems and business solutions. However, the technology continues to face challenges in coping with dynamic business environments where requirements and goals are constantly changing. In this paper, we present a modelling framework for business processes that is conducive to dynamic change and the need for flexibility in execution. This framework is based on the notion of process constraints. Process constraints may be specified for any aspect of the process, such as task selection, control flow, resource allocation, etc. Our focus in this paper is on a set of scheduling constraints that are specified through a temporal constraint network. We will demonstrate how this specification can lead to increased flexibility in process execution, while maintaining a desired level of control. A key feature and strength of the approach is to use the power of constraints, while still preserving the intuition and visual appeal of graphical languages for process modelling.
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Maintaining knowledge about temporal intervals
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Reasoning about qualitative temporal information
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